FAQs

If I don't like it, can I return it?

In cases of regret or dissatisfaction, you may request the return of the product within 30 calendar days from receipt, as provided for in the Consumer Protection Code.

Important: Personalized products (with name, number or any modification requested by the customer) cannot be exchanged or refunded, except in cases of manufacturing defects.

How to choose the right size?

To make the right purchase, always consult our Size Guide. If in doubt, choose a size larger than you normally wear, this way you guarantee more comfort, freedom of movement and avoid surprises when getting dressed.

Is the payment secure?

Yes! We work with trusted payment providers like Klarna and PayPal, ensuring protected and encrypted transactions.You can shop with complete safety and peace of mind.

How does delivery work?

We ship with leading carriers such as DHL, CTT, and FedEx. The estimated delivery time is 12–18 business days. All orders are tracked and shipped securely, so you can follow every step until delivery.

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